Terms of Service
1. Agreement
By using this site or placing an order with RAAH | BAL, you agree to these terms. If you don't agree with them, please don't use the site.
2. Orders and pricing
All prices are listed in Indian Rupees (INR) and include GST unless stated otherwise. We reserve the right to refuse or cancel an order (for example if a piece is mispriced, out of stock, or flagged for suspected fraud) and will refund any amount already charged.
3. Payment and checkout
Checkout and payment are handled by Shopify's secure, PCI-compliant checkout. RAAH | BAL never sees or stores your full card details.
4. Product information
We try to keep sizing, fabric and colour details accurate, but slight variation is normal: screens render colour differently and each piece is cut by hand. Refer to the size guide on each product page before ordering.
5. Intellectual property
All designs, photography, text and the RAAH | BAL mark belong to us and may not be reproduced, resold or used commercially without written permission.
6. Limited editions
Matter 12 and other capsule pieces are produced in limited runs and, once sold out, may not be restocked in the same colourway or print.
7. Liability
RAAH | BAL is not liable for delays or losses caused by events outside our reasonable control, including courier delays, natural events, or platform outages.
8. Contact
Questions about these terms: support@example.com.